Customer loyalty software built for restaurants and service businesses — with rewards programs, customer insights, and retention tools that actually drive repeat visits.
Most businesses focus all their energy on getting new customers — while ignoring the ones they already have. CustomerCS helps you build the systems that keep customers coming back.
Build custom points systems, tiered rewards, and incentives that give customers a real reason to come back. Flexible enough to match your brand and business model.
Every customer interaction builds a richer profile. See visit history, spending patterns, and preferences — so you can personalize their experience and reach out at the right time.
Launch targeted offers and campaigns to fill slow periods, re-engage lapsed customers, and reward your best regulars — all without a marketing agency.
Any business that relies on repeat customers can use CustomerCS to build loyalty and increase retention.
Turn first-time diners into regulars with points programs, birthday rewards, and targeted promotions for slow nights.
Build a loyal morning crowd with punch-card style rewards and personalized offers based on order history.
Drive frequency with simple points programs and app-free QR check-ins that work for high-volume environments.
Any business with repeat customers can use CustomerCS to track visits, reward loyalty, and stay connected.
Every feature below is available in CustomerCS. Starter tier included — Growth, Pro, and Enterprise tiers unlock as your program scales.
Reward customers for consecutive visits. Streaks build habit and give customers a reason to come back every time.
Automated birthday offers sent to customers on their special day. Personalized and zero manual effort.
Digital punch card — buy 9, get the 10th free. Classic loyalty mechanic, fully automated and trackable.
Welcome reward for new customers on their first visit. Converts first-timers into enrolled loyalty members.
Unlock rewards when customers hit a spending milestone. Drives higher average order value per visit.
Customers earn rewards for bringing in friends. Referral attribution tracked automatically — no manual logging.
Public rankings for top customers by points or visits. Friendly competition drives repeat engagement.
Collectible achievement badges for milestones — 10th visit, first referral, top spender. Displayed on customer profiles.
Gamified prize wheel customers can spin after a visit. Configurable prizes and win probabilities.
Digital scratch card reveals a surprise reward. High engagement mechanic that keeps customers checking in.
Time-limited double points events to drive traffic on slow days. Scheduled and automated — no manual setup.
Bonus points during specific hours to fill slow periods. Recurring schedule or one-off events.
Reward customers at key lifetime milestones — 50th visit, $500 spent, 1-year anniversary. Automated triggers.
Customers earn bonus points for sharing your business on social media. Organic reach with built-in incentive.
Random bonus rewards triggered by lucky visit numbers. Surprise-and-delight mechanic that keeps customers guessing.
Automated re-engagement offers for lapsed customers. Triggered when a customer hasn't visited in X days.
Accelerated points earning for new members during their first 30 days. Builds habit before the honeymoon period ends.
Customers earn points for leaving reviews or completing surveys. Drives feedback volume and loyalty simultaneously.
In-app trivia questions with bonus point rewards. Keeps customers engaged between visits.
Celebrate customer loyalty anniversaries with automatic rewards. Recognizes long-term members and drives retention.
Time-limited challenges customers complete for bonus rewards — visit 5 times this month, try 3 new items.
Customers send loyalty points or rewards to friends as gifts. Drives new enrollments through word of mouth.
Bonus points for customers who book in advance. Reduces no-shows and improves capacity planning.
Surprise reward bundles redeemable at checkout. High perceived value, low cost — drives excitement and visits.
Collective challenges where all customers work toward a shared milestone. Builds community and drives group engagement.
Bonus points when customers visit with friends. Encourages group visits and increases average party size.
Top-tier customers get early access to new menu items, events, or promotions. Exclusive perks that drive tier upgrades.
In-app community feed where customers share photos and experiences. User-generated content that builds brand loyalty.
Configurable points expiry to drive urgency and redemption. Automated reminders before points expire.
Core loyalty tools are included free. The Loyalty Addon unlocks advanced gamification and referral features.
Award and track loyalty points for customer purchases and visits. Fully configurable earning rules.
Manage a catalog of rewards customers can redeem with their points. Fully customizable to your business.
Create and distribute digital coupons and promotional offers. Time-limited deals and targeted campaigns.
Define loyalty tiers with escalating benefits and point thresholds. Bronze, Silver, Gold — or your own naming.
View and manage your full customer database. Search, filter, and segment by tier, activity, or spend.
Detailed profiles for each customer including visit history, points balance, and redemption history.
Scan customer QR codes at point of sale to award or redeem points. No app download required for customers.
Digital enrollment form for new loyalty program members. Mobile-optimized and takes under a minute to complete.
Point-of-sale interface for processing transactions and awarding points. Streamlined for fast-paced environments.
Export customer data and loyalty reports to CSV. Full data portability for your records and analysis.
Analytics dashboard showing program performance, top customers, and engagement trends over time.
Customer support interface for resolving loyalty program issues. Look up accounts, adjust points, and handle disputes.
Unlock advanced loyalty mechanics including gamification, referral rewards, and engagement campaigns.
No. Customers can enroll and check their rewards via a mobile-optimized web portal — no app download required. QR code check-ins work from any smartphone camera.
Yes. You define the points system, reward thresholds, and what customers earn. CustomerCS is flexible enough to match your existing loyalty concept or help you build one from scratch.
Customers can earn points through QR code check-ins at your location, purchases, referrals, or any custom trigger you define. The enrollment process is simple and takes under a minute.
Yes. CustomerCS is one platform in the ServioCS ecosystem. If you also manage a restaurant team, RestaurantCS handles scheduling, time tracking, and operations.
Free trial, no credit card required. Set up your first rewards program today.