PropertyCS gives tenants a consumer-grade portal experience — and gives you the automation to manage them without the headaches.
Tenants texting you at 11pm about maintenance issues with no photo or context.
Printing, scanning, and emailing lease documents back and forth for signatures.
Chasing late rent manually. No automated reminders, no late fee enforcement.
Running background checks through 3 different websites. Results take days.
Tenants submit video maintenance requests in-app. AI bot handles basic troubleshooting first.
Digital lease execution with e-signatures. Legally binding, timestamped, stored automatically.
Auto-late fees applied per lease terms. Automated reminders. Zero manual follow-up.
One-click credit and criminal screening. Results in minutes, not days.
Track prospects from Zillow, Apartments.com, and direct inquiries. Pipeline from first contact to signed lease.
One-click credit and criminal checks. Results in minutes. Integrated with major screening providers.
E-signatures for leases, addenda, and renewals. Legally binding and stored in the document vault.
Move-in walkthroughs with photo-sync. Condition ratings per room. Dispute-proof documentation.
Online payments, auto-reminders, and late fee enforcement. 98%+ collection rates.
Interactive security deposit guide. Photo-documented condition reports reduce disputes.
Happy tenants renew leases. The Life Tier features are designed to make your property the place people want to call home.
Remote access for tenants and guests. Issue and revoke digital keys from the portal.
Mailroom arrival alerts with photo confirmation. Tenants know the moment their package arrives.
Live calendar for gym, pool, and shared spaces. No double-bookings, no conflicts.
Opt-in credit bureau reporting. Tenants build credit history — you increase retention.
Digital vaccination records and pet profiles per unit. Enforce pet policies automatically.
Push notifications for site-wide alerts. Water shutoffs, fire alarms, weather events — logged with timestamps.
Every feature below is available in PropertyCS. Free tier included — paid tiers unlock as your portfolio grows.
Online rent payment, maintenance requests, and lease documents — all in one mobile-optimized portal.
Track and manage all work orders from submission to completion. Every request logged and assigned.
Monthly income/expense summaries delivered automatically. Owners stay informed without calling you.
Remote access management for tenants and guests. Issue, revoke, and audit digital keys from the portal.
Mailroom arrival alerts sent directly to tenants. Photo confirmation and pickup logging.
Live calendar for gym, pool, rooftop, and shared spaces. Conflict detection and capacity limits built in.
Digital social wall for residents. Post announcements, events, and neighbor updates — moderated by management.
Automated vetting and approval flow for temporary stays. Background check integration and lease addendum generation.
Opt-in credit bureau reporting for on-time payments. Tenants build credit history — you increase retention.
Tenants record video of issues in-app before submitting. Reduces unnecessary dispatches and speeds diagnosis.
Digital vaccination records, breed photos, and pet profiles per unit. Enforce pet policies automatically.
Push notifications for site-wide alerts — water shutoffs, fire alarms, weather events. Logged with timestamps.
Interactive security deposit guide for tenants. Photo-documented condition reports reduce deposit disputes.
Instant year-end 1099 document generation for all vendors and contractors. IRS-ready PDFs in one click.
5-year forecasting for major repairs — roof, HVAC, plumbing. Reserve fund recommendations based on property age.
Live local rent comparisons pulled from market data. Know when your units are under- or over-priced in real time.
GPS cluster view of all properties with health indicators. Occupancy, delinquency, and maintenance status at a glance.
Auto-categorize expenses from photos of receipts. Tax-ready expense logs with vendor, amount, and category extracted automatically.
Automated monthly net profit transfers to owner accounts. Configurable split ratios and reserve thresholds.
Notification when market rates drop below your current mortgage rate. Includes estimated savings calculation.
Real-time liability and coverage compliance tracking. Alerts when policies expire or coverage gaps are detected.
Daily loss tracking for empty units. See exactly what each vacant day costs — motivates faster leasing decisions.
Photo-proof logs for every repair dollar spent. Owners see before/after photos, invoices, and vendor details.
Multi-quote requests for work orders. Compare bids, select vendors, and track job status — all in one workflow.
Scripted enforcement of grace periods. Late fees calculated and applied automatically per lease terms.
Integrated e-signatures for leases, addenda, and renewals. Legally binding, timestamped, and stored in the document vault.
Mobile walkthroughs with photo-sync. Move-in, move-out, and routine inspections with condition ratings per room.
Prospect tracking from Zillow, Apartments.com, and direct inquiries. Pipeline view from first contact to signed lease.
One-click credit and criminal background checks. Integrated with major screening providers. Results in minutes.
Track physical key possession per staff member. Check-out/check-in log with timestamps and accountability chain.
Utility bill-back for shared costs. Allocate water, gas, and trash by unit size, occupancy, or custom formula.
Seasonal landscaping, HVAC filter changes, and preventive maintenance — scheduled automatically and assigned to vendors.
State-specific eviction notices, lease templates, and compliance documents. Updated when laws change.
Automated tenant satisfaction tracking. Quarterly surveys with trend analysis and at-risk tenant identification.
Basic troubleshooting before dispatch. Guides tenants through common fixes — reduces unnecessary work orders by up to 30%.
Support for international portfolios. Accept rent in multiple currencies with automatic conversion and reporting.
Message entire floors, buildings, or your full portfolio at once. Scheduled sends and delivery tracking included.
Shift-handover notes for 24/7 front desk and concierge staff. Searchable log with incident tagging.
No. The tenant portal is fully web-based and mobile-optimized. Tenants access it from any browser — no app download required. They can pay rent, submit maintenance requests, and sign documents from their phone.
Tenants opt in to have their on-time rent payments reported to credit bureaus. This helps them build credit history — a major retention incentive. You benefit from tenants who are more financially motivated to pay on time.
Yes. PropertyCS uses ESIGN Act-compliant e-signatures. All signed documents are timestamped, stored securely, and legally equivalent to wet signatures in all 50 states.
Before a work order is created, the AI bot guides tenants through common troubleshooting steps. "No hot water" triggers a water heater reset guide. "AC not cooling" triggers a filter check and thermostat reset. This resolves ~30% of requests without a dispatch.